Context
The question arises from concerns about the digital divide affecting low-income individuals, older adults, and people with disabilities. During the pandemic, only 51% of households earning between £6,000 and £10,000 had home internet access.
Question
What steps is she taking to close the digital divide between people (a) with and (b) without access to the internet? The Local Government Association warns that digital exclusion impacts low-income individuals, older adults, and those with disabilities. In Portsmouth, 51% of households earning between £6,000 and £10,000 had home internet access at the start of the pandemic, significantly below the UK average for gigabit broadband availability.
Answer from Julia Lopez
Over 65% of premises can access gigabit-capable networks, but more needs to be done. The Government encourage broadband providers to roll out low-cost broadband social tariffs for low-income households via work coaches at jobcentres and are looking to boost digital skills by offering free digital qualifications up to level 1.
Not addressed: The specifics of addressing affordability issues in Portsmouth were not directly addressed.
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