Context
During the pandemic, there was significant pressure on the universal credit system with a surge in new claims.
Question
What assessment has been made of the resilience of the universal credit system during the covid-19 outbreak?
Answer from Therese Coffey
The universal credit system stood up to the challenge of the pandemic, with over 100,000 new claims on one day alone, ten times the average. The old system would not have coped with this pressure.
Was this summary accurate? Tell us
How accurate was this summary? (1 = poor, 5 = spot on)