Context
During the covid-19 outbreak, concerns were raised about delays in access to work payments.
Question
What steps has been taken to ensure prompt payment of access-to-work costs during the pandemic? Specifically, how are key worker applications being handled?
Answer from Justin Tomlinson (Minister of State for Disabled People, Work and Health)
Access-to-work support has prioritised payments, including those to key workers, with same-day payments where possible. Key worker and new employee applications are being cleared urgently. Claimants can now email claim forms as a reasonable adjustment.
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