Commons Sense

House of Commons · Ministers' Questions

Outsourced Contracts

Monday 3 February 2020 · 1 question

Summarised by AI from the official record, so it can contain mistakes.

At a glance

Answered 1 Partly answered 0 Not answered 0

Key points

  • Minister of Defence regularly reviews contractor performance.
  • Relationship with Capita was reset in 2018 to improve recruitment.
  • Two thirds of the Army's regular soldier requirement met halfway through 2018.

Topics (select to filter)

Questions & Answers

Q1 Alex Cunningham Lab Stockton North
Context

Discusses concerns about military recruitment and contract management.

Question

What recent assessment has been made of the quality of service provided under contracts outsourced by his Department? The Army is currently more than 10% under strength, with full-time trade-trained strength below Government targets. Is it true that Capita holds the recruitment contract despite these issues?

Answer from James Heappey (Minister of State for Defence) (Conservative)

The Ministry of Defence regularly scrutinises contractor performance. Since 2018, there has been a reset relationship with Capita, focusing on improving the recruiting pipeline. Halfway through the year, two thirds of the Army's regular soldier requirement have either started or will start training.

Answered
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