I have multiple casework examples from constituents in Huntingdon who have been impacted by CMS inefficiencies, including incorrectly calculated arrears with no explanation of how the sums have been calculated, and failure to verify the location of fathers who are not providing financial support. Such cases have resulted in consolatory payments from the CMS for maladministration and service delays. In all instances, my constituents have been frustrated by their inability to contact the CMS over the phone. In the quarter ending September 2024, 41% of calls to the Child Maintenance Service were not answered. What are the Government doing to improve contact with the CMS by telephone?

In response to a number of inquiries that I have had from constituents over the last couple of months, will the Minister say whether reforms to the Child Maintenance Service will include consideration of the paying parent's capital assets and voluntary pension payments when calculating the rate at which unpaid payments should be made?