Passenger Rail Performance 2025-09-11
2025-09-11
TAGS
Response quality
Questions & Answers
Q1
Partial Answer
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Context
The MP referenced ongoing issues with Avanti West Coast services, including last-minute delays and cancellations affecting constituents' ability to work, visit family, and travel for leisure. She questioned whether Avanti has breached its franchise contract terms.
Having to plan weeks around the appalling service and regular last-minute delays and cancellations on the west coast main line is among the worst parts of my job as an MP. My constituents are fed up with this service, which affects their ability to work, visit family, and travel for leisure. What consideration has the Secretary of State given to reviewing whether Avanti has breached its franchise contract terms, and accelerating the process by which it can be brought into public ownership?
I am obviously sorry to hear about these issues, but let me reassure the hon. Member that officials continue to hold regular meetings with Avanti and Network Rail to try to resolve matters. While performance has improved, we have always been clear that we will transfer operations to public ownership when contracts end rather than spending money on breaking contracts early. We expect the transfers to complete by the end of 2027.
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Assessment & feedback
The Secretary did not address the review of contract breach or acceleration of public ownership process.
Reassurance
Clarification On Transfer Timing
Response accuracy