Water Bills 2026-02-05

2026-02-05

TAGS
Response quality

Questions & Answers

Q1 Partial Answer
Sarah Olney LD
Richmond Park
Context
Thames Water’s typical metered charges increased by 40.7% this financial year and are expected to rise until 2030, indicating significant cost-of-living issues for consumers.
What steps is the Minister taking to bring down the average water bill? Thames Water's typical metered charges have risen by 40.7%, with further increases projected through 2030. The Government should encourage more households to use water meters, which can save money compared to non-metered usage.
I am a strong advocate for water meters which help with cost savings and environmental conservation. Ofwat’s water efficiency fund is exploring innovative methods to promote the benefits of metering. We are also doubling social tariffs support over five years and reforming WaterSure to assist those needing more water due to medical reasons.
Assessment & feedback
Specific advertising plans were not detailed, and no new steps beyond Ofwat's existing fund were mentioned.
Response accuracy
Q2 Partial Answer
Andy Slaughter Lab
Hammersmith and Chiswick
Context
Independent Age estimates that a national social tariff could lift up to half a million pensioner households out of water poverty, highlighting the need for targeted financial relief.
Does the Minister have plans to introduce a national social tariff? Such a tariff could significantly alleviate water poverty among pensioners. It was not mentioned in the recent White Paper, but it has the potential to help many households.
We are focused on supporting the most vulnerable by doubling the number of people getting help through existing social tariffs over five years. We have also reformed WaterSure to provide more support based on medical needs.
Assessment & feedback
No new national tariff was proposed, only improvements to current schemes were mentioned.
Response accuracy