Pension Credit Uptake 2024-11-11 (3)

2024-11-11

TAGS
Response quality

Questions & Answers

Q1 Partial Answer
Sarah Olney Lib Dem
Richmond Park
Context
The question arises from the lack of progress in meeting targets for pension credit applications. The number of claims has doubled and nearly tripled after recent announcements, raising concerns about timely processing.
What progress her Department has made on meeting pension credit application targets. Published application numbers show that we received around 74,400 pension credit claims in the eight weeks from the end of July to mid-September. Now the number of applications has nearly tripled since then. Will the Minister tell me how many pension credit applications have been submitted since 16 September?
I gently say to the hon. Lady that we are not delaying the publication of statistics. A new set of statistics will be published soon. As I said in previous answers, we have redeployed 500 additional staff to helping to process pension credit applications.
Assessment & feedback
The number of applications submitted since 16 September and whether the backlog will be cleared before older people start having to make a choice between heating and eating were not addressed specifically.
I Gently Say To The Hon. Lady That We Are Not Delaying The Publication Of Statistics
Response accuracy
Q2 Partial Answer
Sarah Olney Lib Dem
Richmond Park
Context
After recent announcements on winter fuel allowance, the number of pension credit applications has doubled then nearly tripled. There are concerns that data is not being released publicly and that applications might not be processed in time.
In the weeks following the Chancellor's announcements on the winter fuel allowance, the number of pension credit applications doubled, then nearly tripled. Now the DWP is delaying releasing any more data on this subject. I am concerned that the Government know that they will not be able to process the applications on time, and that the information is not being put into the public domain. Will the Minister tell me exactly how many pension credit applications have been submitted since 16 September, and whether the backlog will be cleared before older people start having to make a choice between heating and eating?
I gently say to the hon. Lady that we are not delaying the publication of statistics. A new set of statistics will be published soon. As I said in previous answers, we have redeployed 500 additional staff to helping to process pension credit applications.
Assessment & feedback
The number of applications submitted since 16 September and whether the backlog will be cleared before older people start having to make a choice between heating and eating were not addressed specifically.
I Gently Say To The Hon. Lady That We Are Not Delaying The Publication Of Statistics
Response accuracy