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DWP dedicated telephone line for advice services

P002745 - 19 July 2022

Presentations: 1
Presenters: 0

At a Glance

This petition concerning dwp dedicated telephone line for advice services was presented to Parliament once by 0 MPs.

Issue Summary

The petition highlights concerns about the increasing workload for citizens advice bureaux due to social security cuts and conditionality, with staff spending excessive time trying to contact DWP.

Action Requested

The House of Commons urges the Government to establish a dedicated telephone line for advice services at the Department of Work and Pensions.

Key Facts

  • Social security cuts and rising use of conditionality have led more people to seek help from citizens advice bureaux.
  • Staff and volunteers are spending too much time waiting to speak with DWP staff on general lines.

Presentation Timeline

MPs presented this petition on the following dates. Each card shows the presenters and any recorded remarks.

Presented
19 July 2022
No presenters recorded for this presentation.
Assessment & feedback
Summary accuracy