Commons Sense

Hansard-based summaries and metrics

<-- Back to petitions

DAS now ARAG Legal Expenses Insurance

P003121 - 21 October 2025 to 24 November 2025

Presentations: 2
Presenters: 0
View full transcript on Parliament.uk -->
Economy

At a Glance

This petition concerning das now arag legal expenses insurance was presented to Parliament 2 times by 0 MPs.

Issue Summary

The petitioners, Mr Michael Osman and Mrs Katrina Osman of Woking, Surrey, are seeking an investigation into DAS now ARAG Legal Expenses Insurance Company due to the company’s mishandling of their legal expenses claim.

Action Requested

The House of Commons is asked to urge the Government to investigate/review DAS now ARAG Legal Expenses Insurance Company and take any necessary action to revoke its licence if found not to have met obligations under current regulations, regardless of any name changes.

Key Facts

  • The petitioners made a claim in September 2019 with £75,000 allocated per claim.
  • DAS undermined evidence and denied the right to choose their own solicitors.
  • Their case was prematurely closed by DAS and referred to the Financial Ombudsman Service despite a backlog of complaints.
  • The petitioners faced significant delays and stress over five years.
  • They have expressed concerns about the independence and effectiveness of FOS in resolving their complaint.

Presentation Timeline

MPs presented this petition on the following dates. Each card shows the presenters and any recorded remarks.

Presented
24 November 2025
No presenters recorded for this presentation.
Presented
21 October 2025
No presenters recorded for this presentation.
▸ Assessment & feedback
Summary accuracy