Emma Hardy acknowledged the concerns raised by Charlie Maynard about Thames Water. She highlighted the Labour Government's efforts to address issues left by previous administrations, including introducing automatic penalties and ending self-monitoring introduced by coalition governments. The Minister emphasised the work on a clean water Bill to create a single powerful regulator and stressed that Ofwat is responsible for assessing proposals from Thames Water’s creditors while respecting its independence. She clarified misconceptions about special administration, stating it requires robust evidence before courts can intervene. Emma Hardy assured that the Government will act in the national interest but respects regulatory boundaries, ensuring protection of customers and environmental standards.