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Rail Services: North-East England

04 February 2020

Lead MP

Kevan Jones

Debate Type

Adjournment Debate

Tags

EconomyTaxationTransport
Other Contributors: 4

At a Glance

Kevan Jones raised concerns about rail services: north-east england in the House of Commons. A government minister responded. Other MPs also contributed.

How the Debate Unfolded

MPs spoke in turn to share their views and ask questions. Here's what each person said:

Lead Contributor

Opened the debate
The MP raised concerns about the poor rail services and timetables affecting constituents of his Chester-le-Street constituency since a timetable change in December 2019. He highlighted issues such as cancelled peak-time trains, reduced service frequency, dirty trains with insufficient carriages, and economic impacts on commuters due to unreliable services. The MP emphasised that if these were south-east England issues, they would receive better attention. He criticised TransPennine Express for their poor performance and lack of passenger care. He suggested the franchise should be taken away from TransPennine as a solution.

Government Response

EconomyTaxationTransport
Government Response
The Minister acknowledged the unacceptable level of service provided by TransPennine Express and committed to addressing capacity issues through investments in rolling stock, aiming for an increase of over 80% on a seven-day timetable. TPE has been gradually reintroducing cancelled services since February 2021, including compensation arrangements for delays exceeding 15 minutes. The Minister stated that the Department would take action under franchise agreement terms if necessary and pledged to investigate the handling of compensation claims by TPE customers further. He also committed to reviewing ticket machine issues at Chester-le-Street station and expressed hope for reopening rail lines such as Sunderland-Durham, despite reservations about current projects like HS2.
Assessment & feedback
Summary accuracy

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