← Back to House of Commons Debates
Abuse of Public-facing Workers (Offences)
15 September 2021
Lead MP
Olivia Blake
Debate Type
General Debate
Tags
Crime & Law Enforcement
Other Contributors: 1
At a Glance
Olivia Blake raised concerns about abuse of public-facing workers (offences) in the House of Commons. Other MPs contributed to the debate.
How the Debate Unfolded
MPs spoke in turn to share their views and ask questions. Here's what each person said:
Lead Contributor
Opened the debate
Moves a Bill to make provision for offences relating to verbal and physical abuse of public-facing workers, highlighting the increasing levels of abuse faced by various sectors such as retail, healthcare, journalism, transport, etc. Emphasises that current laws are insufficient due to low prosecution rates and inconsistent application. Proposes a new offence to simplify legal processes and encourage reporting.
Olivia Blake
Lab
Sheffield Hallam
Moves a Bill to criminalize verbal and physical abuse of public-facing workers, noting that over half of customer-facing employees experienced increased hostility during the coronavirus crisis. Cites statistics showing only 6% of incidents led to prosecution and many victims feel their reports are not taken seriously or won't make a difference. Advocates for a new offence similar to the 'protect the protectors' Act but more inclusive, aiming to empower workers to report abuse with confidence.
▸
Assessment & feedback
Summary accuracy
About House of Commons Debates
House of Commons debates take place in the main chamber of the House of Commons. These debates cover a wide range of topics including government policy, legislation, and current affairs. MPs from all parties can participate, question ministers, and hold the government accountable for its decisions.