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Social Housing Standards
16 November 2022
Lead MP
Michael Gove
Debate Type
Ministerial Statement
Tags
Justice & CourtsTaxationEnergyLocal Government
Other Contributors: 36
At a Glance
Michael Gove raised concerns about social housing standards in the House of Commons. A government minister responded. Other MPs also contributed.
How the Debate Unfolded
MPs spoke in turn to share their views and ask questions. Here's what each person said:
Government Statement
Members throughout the House expressed horror at the death of two-year-old Awaab Ishak due to prolonged exposure to mould in his Rochdale home. The Minister emphasised that the landlord, Rochdale Boroughwide Housing, failed to address repeated complaints about poor living conditions and acted unprofessionally by attributing blame to the family. He praised the coroner's investigation and paid tribute to Awaab's family for their fight for justice. The Government will bring forward reforms through the Social Housing (Regulation) Bill, aiming to ensure decent, safe homes for all. This includes strengthening the housing ombudsman service, enabling direct complaints to it, and empowering tenants' voices. New measures include naming and shaming poor-performing landlords and introducing a legally binding decent homes standard in both social and private rented sectors by 2030.
Grahame Morris
Lab
Easington
Question
The MP questioned whether the Minister has made contact with Awaab’s family to express condolences and provide support. He also inquired about measures to ensure that local housing associations are not unduly influenced by government funding cuts.
Minister reply
The Minister confirmed his intention to meet with Awaab’s family to offer support and expressed that he is reviewing the situation of Rochdale Boroughwide Housing, ensuring they provide suitable accommodation for tenants. He emphasised the need for local housing associations to adhere to standards regardless of funding pressures.
Sally-Ann Hart
Lab
Delyn
Question
The MP highlighted issues with social landlords providing substandard properties and sought clarity on how the Government will tackle these concerns through the Social Housing (Regulation) Bill.
Minister reply
The Minister explained that the forthcoming legislation aims to regulate social landlords more rigorously, ensuring they meet decent homes standards. He emphasised that the regulator would have powers to intervene in cases of non-compliance and issue unlimited fines.
Nick Fletcher
Con
Woodford Green with Essex Borough
Question
The MP asked if the Government was considering a cap on social rents, including whether there would be specific provisions for vulnerable groups.
Minister reply
The Minister acknowledged the complexity of setting rent caps but assured that any proposals will consider the needs of vulnerable tenants to ensure they are protected from excessive rental increases.
Lisa Nandy
Lab
Wigan
Question
Asked about further steps to improve housing conditions, Lisa Nandy highlighted the issues with unfit homes in both social and private rented sectors. She also questioned whether the decent homes standard would be brought into law soon without delay, along with funding for local authorities and commitments on retrofitting older social housing stock. Additionally, she raised concerns about racial discrimination in handling tenant complaints and requested a review of how refugees are provided housing.
Minister reply
Michael Gove acknowledged that poor housing conditions disproportionately affect black and minority ethnic communities and pledged to bring forward new regulations as soon as possible. He also discussed funding challenges faced by local authorities, mentioning plans for addressing social rent cap issues in the autumn statement. The Secretary of State committed to investigating governance problems at Rochdale Boroughwide Housing and ensuring safe housing for refugees.
Question
Asked about the number of substandard social housing homes, John Redwood wanted a clearer estimate on how many are below standard.
Minister reply
Michael Gove stated that significantly more than 10% of social housing homes are below standard, with an even higher proportion in the private rented sector.
Tony Lloyd
Lab
Manchester Central
Question
There is no doubt that the death of Awaab was tragic, but it was also preventable and unforgivable. Does classifying mould as a category 1 hazard under the decent homes standard include any guarantee? Will the Secretary of State ensure that local authorities have sufficient resources to enforce housing standards?
Minister reply
Under the Homes (Fitness for Human Habitation) Act 2018, damp and mould is already considered a No. 1 concern when determining whether a house is fit for human habitation. The decent homes standard will be reviewed to ensure that it includes necessary measures against such conditions. Local authorities must be resourced adequately to champion their constituents.
Chris Clarkson
Lab
Manchester Central
Question
Does the Secretary of State agree with conducting a full root-and-branch investigation into Rochdale Boroughwide Housing, given the severe health issues faced by constituents due to poor housing conditions? What is his stance on the responsibility and accountability of senior management earning over £157,000?
Minister reply
The leadership of RBH has presided over a terrible situation. All tools must be used to investigate what went wrong and hold those responsible accountable.
Clive Betts
Lab
Sheffield South East
Question
May I associate myself with the Secretary of State’s aims? The Select Committee report on the Regulation of Social Housing identified unfit housing, repair reporting issues, complaints handling problems and a lack of proactive inspection. Will we work together to secure funding for these objectives?
Minister reply
The Department agrees that urgent action is needed to tackle concerns about state of repair and complaints handling. Investment in housing stock, including regeneration of neglected estates, is a priority.
Guildford
Question
Will the Secretary of State assure me that he will take action to improve housing quality for both private and social tenants?
Minister reply
Absolutely. Measures will be brought forward to ensure constituents get the support they deserve in Guildford, addressing poor conditions in both social and private rented sectors.
Steve McCabe
Lab
Birmingham Selly Oak
Question
What guarantee can he give today that there will be concerted action instead of performative activity from landlords and housing associations?
Minister reply
Anti-mould paint is not a solution to root problems. New powers for the regulator are crucial, and any backsliding will prompt further action.
Bob Blackman
Con
Harrow East
Question
Will my right hon. Friend look closely at appropriate amendments to the Social Housing (Regulation) Bill to ensure this tragedy leads to a sea change?
Minister reply
The housing ombudsman report in October 2021 confirmed that damp and mould are not lifestyle issues but landlord responsibilities. Amendments will be considered to strengthen legislation.
Barnsley South
Question
What support will be given to local councils wanting to address the availability and quality of social housing?
Minister reply
Resources for upgrading existing stock and providing new stock will continue. Effective energy efficiency measures must also be made available.
Paul Holmes
Con
Hamble Valley
Question
The standard of housing in the social housing sector has been shown to suffer from ongoing issues across the UK, including inefficient repairs and maintenance contracts. Does the Secretary of State need to improve the regulatory enforcement framework urgently? Does the ombudsman need more resources?
Minister reply
He is right; we must ensure that the ombudsman and regulator are appropriately resourced, and we will keep both under review. The ombudsman may require additional resource given our desire to promote redress for tenants.
Question
My office receives upwards of 40 cases a year from constituents who are worried sick about persistent mould and damp in their social housing. Is the Secretary of State satisfied that there is sufficient investment in enforcement, and sufficient legal help available to hold housing providers accountable?
Minister reply
The consistent theme across the House is the need for appropriate resources; I will seek to ensure that the ombudsman, registered social landlords, and local authorities are appropriately resourced. The report from the housing ombudsman also contains examples of very good practice among RSLs.
Question
Will the Secretary of State send a clear message that lifestyle is not an acceptable default position when damp and mould issues arise? Will any measures address the issue across all sectors?
Minister reply
My hon. Friend is absolutely right; the existence of damp and mould is avoidable, it can be dealt with urgently, and there should be no sense of fatalism on the part of registered social landlords or others dealing with the issue.
Florence Eshalomi
Lab Co-op
Vauxhall and Camberwell Green
Question
The Government have an urgent duty to do better so that more tragedies such as this do not happen. Will the Secretary of State acknowledge the cuts over the last 12 years to our local councils which have borne human consequences?
Minister reply
I am grateful to the hon. Lady for her consistent voice in calling for the better treatment of tenants; she is right that we must ensure an appropriate level of resource and keep the situation under review.
Question
Does my right hon. Friend agree that if we are to prevent another death such as Awaab’s, the responsibility must stop with chief executives of housing providers? Can they be fined or even face legal cases and, in acute cases, corporate manslaughter charges?
Minister reply
My hon. Friend is correct; all of us have to take responsibility for improving the situation.
Question
Will the Secretary of State commit to a timetable for bringing forward work in the Green Paper on private rented sector and tell us the timescale for it? In that work, will there be a basic standard for ventilation?
Minister reply
The hon. Gentleman is right; we will make an announcement shortly about the timetable for legislation.
Question
What does my right hon. Friend think could be done on private rented accommodation? In his constituency, quite a large number of people rent from private providers who may not be aware of what their rights are and what the standards should be.
Minister reply
My hon. Friend makes an important point; legislation will help to tackle abuses in the private rented sector.
Helen Morgan
Lib Dem
North Shropshire
Question
Will the Secretary of State acknowledge that an overall chronic shortage of social housing is contributing to the problem? Will he commit to allowing councils and housing associations to keep 100% of proceeds from homes sold under the right to buy scheme?
Minister reply
The hon. Lady makes a fair point; we will be saying more about this in due course.
Hilary Benn
Lab
Leeds South
Question
Will the Secretary of State consider putting a time limit on the period in which housing providers must fix a problem from when it is first raised? This would concentrate the mind and ensure that problems are not left unresolved.
Minister reply
I very much take on board this point; I will look at how we can ensure there is a best practice timescale for responses to complaints so that back and forth does not occur.
Diane Abbott
Ind
Hackney North and Stoke Newington
Question
The Secretary of State will be aware that the family first raised the issue a year before their little boy died. That, in my view, points to the extreme culpability of the Rochdale Boroughwide housing association. It is my view not that its head should be fined but that, if he had any conscience, he would resign. Tens of thousands of people up and down the country are in properties that are riddled with damp and mould. I have the issue myself in Hackney, and one estate, Evelyn Court, is campaigning to try to get its landlord to do something about it. It is difficult to imagine anything sadder than watching your child literally cough to death because people who were supposed to act did not. The family are of the opinion that they were treated in this way because they were migrants and because they were black. We all know all sorts of tenants have this issue, but does the Secretary of State agree that some of us believe these tenants were treated like this because they were black?
Minister reply
I am really grateful to the right hon. Lady for raising that question and for the way in which she raised it. It does seem to me, on the basis of the facts as we know them, that this family were victims of prejudice, whether unwitting or otherwise. There are other examples, and there have been other examples, of individuals in both the private rented sector and the social rented sector who have been treated with significantly less respect than they deserve because of attitudes that are rooted in prejudice. We all have a responsibility across this House to call that out when it occurs and to ensure that people, whatever their background, are treated with the dignity they deserve as human beings.
Stella Creasy
Lab Co-op
Walthamstow
Question
Let this be the point where no one is ever told again, “Open your windows and the problem will be solved.” May I caution the Secretary of State against relying solely on the housing ombudsman as the best mechanism for our constituents to seek redress? RSLs such as Clarion and London and Quadrant have, when doing repairs, left residents in hotels miles away from where they live. Residents are getting heavily into debt and languishing because the RSLs are not doing the repairs properly. Residents do not have the weeks and months it takes to secure redress. The companies will use their insurance policies to cover the cost of doing the repairs on those properties. Will he give tenants a right to access that money, so we can concentrate the minds of those social landlords to treat those people with the dignity they deserve?
Minister reply
The hon. Lady makes an important point. It is certainly the case that the two RSLs she mentions have failed tenants in the past and she is right to call that out. Her broader point on whether we can give tenants the additional rights she mentions is an interesting one. I commit to working with her to see what more can be done.
Jeremy Corbyn
Ind
Islington North
Question
I thank the Secretary of State for his statement on this awful tragedy and for the way he made it. I hope this will lead to a step change in attitudes and policy towards the housing needs of people across the whole country. I totally agree with him when he says that everyone should have a decent, safe, secure, dry, warm place to live in—absolutely right. It is not happening in my constituency, or in many others, where I come across people living in overcrowded accommodation with damp and all the other issues that go with it. In the now very large private rented sector, tenants are often afraid to complain—they fear eviction if they complain—they have no certainty of a long-term residence. We need tough legislation on the private rented sector, we need more council housing built and we need an attitude from public health inspectors that goes down like a tonne of bricks on any landlord, whoever they are, who fails in their duties to maintain a safe, dry, warm and clean environment.
Minister reply
The right hon. Gentleman and I have disagreed on many things in this House, but I have to say that I agree with every single word he just said.
Karin Smyth
Lab
Bristol South
Question
Our thoughts are absolutely with the family. May I draw the Secretary of State’s attention to social housing providers? In my constituency, one has raised concerns about the 14% rise in maintenance costs in the last year, a cost that has not been recognised in the Government’s consultation on rent caps. I think he might have alluded to some future compromise, but could he give us some assurance that the Government will consider the rise in maintenance costs at this time when they are looking at future rents?
Minister reply
The hon. Lady makes an important point. We have a number of very different things that are operating in tension and that we need to review. First, we need to ensure, at a time of rising prices everywhere, that tenants in social housing are not faced with increases in rents that further add to the difficulties they face. At the same time, however, registered social landlords and housing associations need money to provide new stock, to pay for repairs when materials are costing more, and to undertake some of the work on insulation and energy efficiency alluded to earlier, as well as, in some cases, the building safety work required in the wake of Grenfell. I appreciate the pressures under which they are operating and my commitment is to work with them constructively to try to ensure we can support them.
Justin Madders
Lab
Ellesmere Port and Bromborough
Question
Like every other Member here, I get weekly concerns from constituents about mould in properties. Sometimes we are able to help them and we get there. It takes a long time and unfortunately problems often come back. Sometimes people come to see me who I helped when I was a councillor almost a decade ago and the problems have re-emerged, so there is something far deeper going on here—it is not just about trying to put these things right. The issue is across the whole sector. Every housing association in my constituency has these problems. There are issues of capacity, funding and accountability. I do not think these associations are accountable to the communities they represent. Can the Secretary of State say something about what he can do about that?
Minister reply
The hon. Member raises at least three very important questions. First, in fairness to everyone, many RSLs have inherited housing stock—particularly that built in the ’60s and ’70s—that was simply not fit for purpose when it was constructed and is well beyond its natural life span as anything approaching decent accommodation. He is absolutely right that they have inherited significant problems. Secondly, we need to make sure that housing associations and RSLs are more accountable generally. One thing that our reforms seek to do is to ensure that the tenant voice is louder and more clearly heard. However, there can be an open debate into the future about how we improve stock overall and ensure better democratic accountability.
Birmingham Erdington
Question
The death of Awaab Ishak was a tragedy that shone a light on the issues in the sector. A family in my constituency contacted me as they had been living in temporary accommodation for more than four years. The property was absolutely full of mould; when it was inspected, it was so bad that there were mushrooms growing in the bathroom. It was ridiculous. The Government’s consultation on the decent homes standard has closed. Will the Secretary of State commit to bringing in new legally enforceable standards to ensure that everyone has a decent place to live? How will that be monitored?
Minister reply
I know that the hon. Lady, with her background as an NHS professional, will have come across the consequences of poor housing throughout a lifetime dedicated to public service. She is right: we need to make sure that there is effective monitoring of improvements by RSLs. That is what the new regulator is supposed to ensure and achieve. If, for any reason, we need to provide it with more teeth or do more, I look forward to working with her in that regard.
Janet Daby
Lab
Lewisham East
Question
Last month, a 52-year-old gentleman contacted me, crying down the phone. He said that, in his previous accommodation, he had developed breathing problems due to the damp, rot and mould in that home, that there was no heating in his present home and that he was worried and scared. What will the Secretary of State’s Department do to invest in social housing, enforce capacity and provide legal aid to help to end this scandal once and for all?
Minister reply
I am very sorry to hear about that individual case. I would be grateful if the hon. Lady let me and my office know about that and the landlord responsible, and we will seek to follow it up. On her broader point, I hope that the regulator and the ombudsman together can help to ensure that individuals like her constituent have their concerns addressed. However, if more needs to be done, my Department will do what we can to review that.
Question
When the Government backed my Homes (Fitness for Human Habitation) Act 2018, I knew that the law would not be enough. That will prove to be the case again. We have heard about enforcement against social landlords and against private landlords—who are twice as bad—as well as commissioned temporary accommodation and exempt accommodation, which is often the worst. We know that we need more enforcement capacity. Will the Minister and the Government commission a study of local authorities’ enforcement capacity—particularly the use of environmental health officers—to enable councils to identify the problems in accommodation? Will he also commission a study of the use of the legal powers already available to local authorities, which varies so much between providers? Will that inform the urgent introduction of further legislation to protect renters?
Minister reply
I am grateful to the hon. Lady. The Bill that she introduced became an Act in 2018, and it is landmark legislation. She is right to say, as she warned at the time, that legislation on its own is not enough and enforcement is required. The number of people who have used her legislation for the purpose for which it was intended has been fewer than any of us would have wanted, given the scale of the problem. I commit to looking at the recommendations that she just made to see whether that is genuinely the best way, and I hope that we can come to an appropriate conclusion to ensure that appropriate enforcement is in place.
Liz Kendall
Lab
Leicester West
Question
Like many hon. Members, I find that by far the biggest issue that constituents raise with me is housing, including the appalling standards in social and private rented sectors. Leicester City Council is introducing a licensing scheme to crack down on rogue landlords but needs more powers and faster implementation. May I press the Secretary of State on what he will do on those issues specifically: finding the landlords, having the right powers and implementing those powers swiftly?
Minister reply
The hon. Lady raises important issues. Local authorities can use selective licensing which is a powerful tool. Finding ultimate owners of property through the Land Registry and elsewhere needs to be addressed for appropriate enforcement action.
Neil Coyle
Lab
Bermondsey and Old Southwark
Question
The Government spend more on housing benefit than on policing and transport combined, with £20 billion of public money going towards substandard private rented accommodation. Will the Secretary of State accept the invitation from the housing ombudsman to extend its remit to the private rented sector?
Minister reply
We know that there are at least 2.3 million homes failing the decent homes standard, with a higher proportion in the private rented sector than social rented sector. I am open to all proposals ensuring tenants live in decent homes irrespective of tenure and will consider extending the remit to the private rented sector.
Jess Phillips
Lab
Birmingham Yardley
Question
My hon. Friend mentioned supported exempt accommodation, with the House debating the Supported Housing (Regulatory Oversight) Bill next Friday. In Birmingham, there have been deaths in dreadful and unregulated supported exempt accommodation. Will the Secretary of State agree to put some regulation in place? Will he follow every recommendation of the Select Committee’s report?
Minister reply
The hon. Lady makes an important point; legislation is part of tackling the problem but not all of it. We need to deal with landlords who pocket additional funds and leave vulnerable individuals at risk.
Andrew Slaughter
Lab
Hammersmith and Chiswick
Question
While waiting for improvements in regulation and resourcing of social landlords, tenants rely on legal aid solicitors and law centres to pursue disrepair claims. From next year, housing claims will be subject to fixed recoverable costs, making it unaffordable for small firms and not-for-profits to take on cases. Will the Secretary of State talk to his colleagues in the Ministry of Justice about how representation can be maintained?
Minister reply
I am grateful for raising Awaab’s case; the housing and planning Minister is a former Justice Minister and appreciates the importance of the issue. We hope to make progress.
Rachael Maskell
Lab Co-op
York Central
Question
The scale of the problem—damp, cold, overcrowded housing or no housing at all for constituents—needs an action plan from every housing provider with a timeline for necessary reparation. There also needs to be a deep dive into available skills to perform this reparation.
Minister reply
We need professionalism within the sector overall and will consider that in the Social Housing (Regulation) Bill. We acknowledge broader problems exacerbated by age and condition of housing stock, but there is no excuse for not taking action with greater urgency.
Navendu Mishra
Lab
Stockport
Question
I send my deepest condolences to Awaab’s family and pay tribute to my hon. Friend the Member for Rochdale, who has been campaigning on decent homes for years. Awaab’s family believe that racism played a significant part in how they were treated. May I ask whether he is taking that point seriously, and will commit himself to an investigation?
Minister reply
The facts as they stand suggest prejudice; it was unwitting or not, we cannot judge. Linked to that, there is a significant problem with people from black and minority ethnic backgrounds being treated without respect, and we need to take this issue seriously.
Shadow Comment
Lisa Nandy
Shadow Comment
The shadow Secretary of State joined the Minister's sentiments about Awaab Ishak's tragic death, calling for urgent action to improve conditions in all forms of tenure. She highlighted a systemic issue with housing unfit for human habitation and its disproportionate impact on BAME families. The Labour party is committed to implementing decent homes standard 2 swiftly and wants assurance that local authorities are financially supported. Concerns were raised about the rise in mould due to energy costs, calling for insulation initiatives. The shadow also urged a wider investigation into Rochdale Boroughwide Housing's case and a review of housing provision for refugees. She reiterated the need for action following Grenfell, ensuring a fairer housing system.
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