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Technology in Public Services
02 September 2024
Lead MP
Peter Kyle
Debate Type
General Debate
Tags
NHSEconomyTaxation
Other Contributors: 30
At a Glance
Peter Kyle raised concerns about technology in public services in the House of Commons. A government minister responded. Other MPs also contributed.
How the Debate Unfolded
MPs spoke in turn to share their views and ask questions. Here's what each person said:
Lead Contributor
Opened the debate
The Government's approach to technology in public services aims to leverage AI, digital technologies, and other advancements to improve healthcare, education, and overall public service efficiency. This includes a £480 million commitment to the fit for the future programme for driving innovation through NHS adoption of new scanning equipment. The Government is committed to addressing digital exclusion and ensuring safety remains paramount in technology implementation.
Andrew Griffith
Con
Arundel and South Downs
Welcomed by the lead MP, he emphasised the importance of AI in public services but asked about the current state of digital exclusion. He highlighted concerns over the disparity between private sector innovation and the slower pace of change in public sectors.
Luke Evans
Con
Hinckley and Bosworth
As a former doctor, he supported using AI in NHS productivity plans to benefit both staff and patients. He questioned the Government's commitment to these plans.
Max Wilkinson
Lib Dem
Cheltenham
Acknowledged the benefits of technology while stressing the importance of cyber-security, referencing GCHQ and CyNam in his constituency as key players in digital security. He invited the Secretary to visit Cheltenham for discussions on cyber-innovation.
Jim Shannon
DUP
Strangford
Asked about measures to ensure pensioners are not disadvantaged by online commitments and expressed concerns about elderly individuals' ability to understand digital processes. He sought assurances that pensioners would be protected in any technological reforms.
Debbie Abrahams
Lab
Oldham East and Saddleworth
Complimented the Secretary of State on his speech, mentioning the need for equity alongside benefits. She questioned how to protect against racial bias and inequity in AI use across various sectors.
Chi Onwurah
Lab
Newcastle upon Tyne Central
Discussed the potential of women in business to add £200 billion to the economy. She highlighted issues with Innovate UK's funding for female founders and sought a meeting to address these concerns.
Richard Holden
Con
Basildon and Billericay
Welcomed the Secretary of State and asked about incorporating technology acceptance in public sector pay negotiations as part of future agreements.
Luke Evans
Con
Hinckley and Bosworth
Discussed the importance of cross-Government conversations on upskilling workers to keep pace with rapidly evolving technology. Highlighted concerns over cuts in budget for supercomputing and artificial intelligence, which are key drivers for cyber resilience.
Gareth Snell
Lab Co-op
Stoke-on-Trent Central
Asked about the cross-Government conversations on upskilling workers to keep pace with rapidly evolving technology. Emphasised the need for a rolling programme of training and upskilling.
David Reed
Con
Exmouth and Exeter East
Questioned the Secretary of State about the £1.3 billion cut from the budget for supercomputing and artificial intelligence, which are key drivers for cyber resilience.
Andrew Griffith
Con
Arundel and South Downs
Welcomed the Secretary of State and his team, acknowledging their efforts in growing Britain's science and technology superpower status. Criticised recent appointments within the Department, questioning the transparency and impartiality of the selection process for a director general position. Highlighted the importance of maintaining an independent civil service to deliver public sector productivity improvements. Emphasised the need for Government support on transformative tech projects in various sectors such as healthcare, agriculture, transportation, and criminal justice. Critiqued the decision to cancel the exascale supercomputer project funded by UK Research and Innovation (UKRI), suggesting that it undermines technological progress and scientific research.
Chi Onwurah
Lab
Newcastle upon Tyne Central and West
The Labour Government recognise the importance of technology in transforming lives. Progress has been made, such as the release of lesson plans for AI tools to support teachers. The creation of the Government Digital Service was world-leading but progress stalled under Conservative leadership due to lack of investment and focus on unimportant issues. There are tech horror stories that have led to public distrust, highlighting the need for safe deployment and evaluation of AI in public services. Co-creation is key, with Camden Council as an example of participatory decision making. State capacity must be built by recruiting diverse experts and ensuring fair procurement processes. Digital inclusion is vital, with 1.7 million over-75s not using the internet due to barriers like cost and infrastructure availability.
Layla Moran
Lib Dem
Oxford West and Abingdon
Moran highlights the role of technology in public services, focusing on positive aspects like automation to free up staff time, digital platforms for accessibility, online GP appointments, successful use of online learning during lockdowns. However, she also discusses challenges such as tight budgets, difficulties in recruiting skilled technologists, and concerns about AI reflecting biases.
Glasgow West
I thank the Deputy Speaker and parliamentary staff for their support. I am honoured to represent Glasgow West, acknowledging my predecessors' contributions and emphasising the importance of responsible planning and use of public money. My constituency is home to various organisations supporting communities, such as Drumchapel TV and the G15 project. I highlight disparities in life expectancy between affluent and deprived areas and advocate for comprehensive workers' rights and economic growth. Glasgow West hosts notable companies like BAE Systems and NHS facilities including Gartnavel hospital and Beatson Cancer Centre. As a cancer survivor, I stress the importance of early detection and treatment for all communities. I welcome cross-Government collaboration to address poverty and support our constituents.
Alex Brewer
Lib Dem
North East Hampshire
I am honoured to have been elected as the first Liberal Democrat MP for North East Hampshire, a constituency with rich political and community history. The area boasts good schools, low crime rates, and plenty of countryside, making it one of the best places to live in the UK. My constituency is home to various historical sites, military bases, natural reserves, and independent businesses that contribute to its unique character. However, challenges include poor road conditions, sparse public transport, and lagging 5G adoption despite a strong technology sector presence. I urge the Government to prioritise investment in these areas and to consider the role of charities in supporting modernisation efforts.
Allison Gardner
Lab
Stoke-on-Trent South
I congratulate the hon. Members who have made their maiden speeches tonight and discuss my new constituency, which combines industrial heritage with agricultural communities. I emphasise the importance of technology in public services, referencing Josiah Wedgwood's innovative spirit as an example. I advocate for a multidisciplinary approach to technological innovation, ensuring governance and regulation are transparent and accountable. Proper development and deployment of technology can transform public services but must prioritise safety first.
Chris Coghlan
Lib Dem
Dorking and Horley
I was moved by the maiden speech of the hon. Member for Stoke-on-Trent South (Dr Gardner). I pay tribute to my predecessor, Sir Paul Beresford. Statistics show that Surrey is one of the worst places in the country for the special needs crisis. A headteacher in Horley wrote to me about taking special needs children without specially trained staff. One mum wrote to say her son had been out of school for two years with no tuition and placement. The Mental Capacity Act 2005 prevents NHS and social services from intervening when they should, failing those it was designed to protect.
Natasha Irons
Lab
Croydon East
I thank the hon. Member for Dorking and Horley (Chris Coghlan). It is a privilege to be their voice in Parliament, fighting for Croydon’s future. I pay tribute to my predecessors and colleagues. The shadow of inequality persists in Croydon East. We must remember those who use these services and how they will benefit from digital transformations. With considered application of technology, we can break down barriers and rebuild public services better for the people who need them most.
Caroline Voaden
Lib Dem
South Devon
Discussed the challenges of connecting rural areas to high-speed internet, emphasising the importance of supporting small businesses and avoiding digital exclusion. She highlighted environmental issues such as the revival of the cirl bunting population and the need for sustainable fishing policies. Additionally, she mentioned disparities in wealth within her constituency and advocated for improved public transport, better-funded schools, and more affordable housing solutions.
Alice Macdonald
Lab Co-op
Norwich North
I am proud to be the Labour and Co-operative Member of Parliament for Norwich North. I will fight for better health, homes, education, and jobs while tackling issues such as poverty, housing shortages, dental access, and special educational needs. My constituency has a rich history with strong community support from local organisations like food banks, youth engagement projects, and environmental groups. It is home to Norwich airport, Mile Cross social housing estate, numerous small businesses, the life sciences cluster at Norwich Research Park, and the football club Norwich City. Despite its advantages, Norwich North faces significant challenges including child poverty, long housing waiting lists, a lack of dental services, and underfunded special educational needs education.
Mike Martin
Lib Dem
Tunbridge Wells
Mr. Mike Martin, a Liberal Democrat MP representing Tunbridge Wells, discussed the geographical and historical significance of his constituency, including its famous phrase 'disgusted of Tunbridge Wells,' and highlighted the town's upcoming hosting of the Subbuteo world cup. He also emphasised the beautiful villages and towns within the constituency that have been historically significant for sport and recreation. Mr. Martin then turned to discuss the serious topic of the UK's military defence, highlighting the unpredictable and dangerous geopolitical climate and the dire state of the UK military, including issues with manpower and strategic direction. He urged the Government to conduct a realistic assessment during their upcoming strategic defence review to ensure that resources match strategic goals.
Saqib Bhatti
Con
Meriden
Welcomes the announcements on enhancing technological use in public sector. Raises concerns about antisemitic and anti-Muslim incidents online, questioning the Government's actions to ensure social media is not used to perpetuate hatred.
Saqib Bhatti
Con
Meriden
Inquires about the continuation of work on digital inclusion strategy, urging for timely review and commitment to funding. Questions the delay in the AI Bill's introduction, seeking details on investment and job creation.
Saqib Bhatti
Con
Meriden
Critiques Labour Government's decision to cut £1.3 billion of investment in supercomputer capability and related research funding, questioning the Secretary of State's role in this decision. Calls for support from Conservative MPs if he needs help standing up against Chancellor.
Saqib Bhatti
Con
Meriden
Questions the Government’s silence on NHS productivity review and its funding, urging confirmation of safety of £3.4 billion in funding for NHS efficiency improvements. Asks about Secretary of State's stance on meeting with Health Secretary to discuss tech use.
Saqib Bhatti
Con
Meriden
Challenges the Secretary of State’s silence regarding transport unions' demands and lack of insistence on better technology use. Criticises Labour's £14 billion in public sector pay deals, urging the Secretary of State to stand up for tech entrepreneurs.
Saqib Bhatti
Con
Meriden
Emphasises the importance of nurturing tech innovation and creating a favourable environment for investment. Urges the Secretary of State to challenge the Chancellor's decision on exascale funding, protecting economic growth.
Feryal Clark
Lab
Enfield North
Honoured to close the debate, highlighting the importance of technology in public services. Emphasised the need for collaboration between government and local organisations, universities, start-ups, and innovation centres such as Hammersmith hospital's AI tool for heart health diagnosis. Mentioned the £22 billion black hole in public finances and high taxes, stressing the necessity to improve service productivity through AI and technology.
Emily Darlington
Lab
Milton Keynes Central
Congratulated Front Bench on speeches and highlighted the role of councils in medical technology and social innovation. Suggested expanding partnerships to include business, start-ups, councils, and government for behaviour changes and advancements.
Alison Griffiths
Con
Bognor Regis and Littlehampton
Asked the Minister if it was important to use AI to save taxpayers' money by automating basic tasks like hospital appointment booking systems to reduce paper waste from letters.
Government Response
Emphasised the need for digital and data skills within the civil service, reducing reliance on contingent labour. Highlighted plans for an AI Bill regulating powerful companies and a cyber security resilience Bill. Mentioned efforts to tackle connectivity issues and close the digital divide.
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Assessment & feedback
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