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Local Post Offices 2025-01-30
30 January 2025
Lead MP
Gideon Amos
Debate Type
General Debate
Tags
Economy
Other Contributors: 36
At a Glance
Gideon Amos raised concerns about local post offices 2025-01-30 in the House of Commons. A government minister responded. Other MPs also contributed.
How the Debate Unfolded
MPs spoke in turn to share their views and ask questions. Here's what each person said:
Lead Contributor
Opened the debate
Post offices contribute an estimated £4.7 billion annually to the UK economy, generate an additional £3 billion in spending for surrounding businesses, provide essential services and support local businesses, serve as vital socioeconomic lifelines, and are particularly crucial for older and more vulnerable people who rely on post office services. Post offices must continue to play a role all throughout the week and not just during regular business hours. The recent announcement about changes to the Royal Mail universal service obligation has created uncertainty and potential negative impacts on the viability of post offices.
Helen Hayes
Lab
Dulwich and West Norwood
Post offices are crucial for small businesses that rely on them for banking, cash deposits, and parcel services. The erosion of high-street banking services places an even greater emphasis on the role of post offices.
Tiverton and Minehead
Post offices are vital in rural areas where there is no access to banks, providing essential services for farmers who deposit their money at these locations. The loss of post offices undermines the vitality of towns.
Richard Holden
Con
Basildon and Billericay
Post offices are community hubs where the entire community comes together, serving a crucial role in local communities beyond just providing postal services.
David Mundell
Con
Dumfriesshire, Clydesdale and Tweeddale
The statistics about post office services are skewed as some services provided out the back of vans for a few hours a week are counted as complete post office services. Complete post office services must be provided in all communities that need them.
Luke Akehurst
Lab
North Durham
Franchised post offices, particularly those operated by WHSmith, are no substitute for Crown post offices and pose a risk of complete loss of post office facilities. The Government must ensure that post offices in WHSmith stores will be retained following any potential sale.
Newton Abbot
Franchised post offices can provide a useful service but are not a substitute for the full Crown post office service. The distinction between Crown and franchised post offices must be heavily drawn.
Melanie Onn
Lab
Great Grimsby and Cleethorpes
Crown post offices provide good jobs in local communities, support older populations, and offer a range of public services that franchises cannot match. The importance of secure, proper post offices is crucial.
Alex Mayer
Lab
Dunstable and Leighton Buzzard
Post offices foster a sense of community pride and drive footfall to high streets. Since 2015, the constituency has lost 60% of its bank branches. The Government's £37 million investment is welcome but more needs to be done to ensure Crown post office branches are financially sustainable. Postboxes should be included as standard in new developments.
Rebecca Smith
Con
South West Devon
The closure of Plymstock post office highlights challenges with the franchise model. The Post Office's offer to replace it with a local franchise is insufficient. Banking hubs could be an opportunity but must integrate proper postal services. Constituents need reassurance that these changes will solve the lack of post offices.
Anna Gelderd
Lab
South East Cornwall
Gelderd highlights the potential closure of her Liskeard post office, emphasising the vital role it plays in providing financial services and access to cash for older residents and small businesses. She calls on the Government to ensure that further banking hubs are established to prevent rural communities from being left behind.
Orkney and Shetland
Carmichael criticises the incoherent approach of various Departments towards post offices, noting that while they claim post offices are essential for Government services, they also push digital by default policies. He expresses concern over the closure of Crown branches like Kirkwall's last Crown post office and demands a commitment to maintaining the same range of services and physical infrastructure.
Neil Coyle
Lab
Bermondsey and Old Southwark
Coyle discusses the significance of his local London Bridge post office, which serves both residents and a vibrant business community. He expresses concern about its uncertain future despite Government commitments to funding and ensuring access to post offices in every community.
Gideon Amos
Lab
Taunton and Wellington
The Government formally recognise that the UK-wide Post Office branch network is essential for economic infrastructure. Labour's manifesto aims to strengthen this network through consultation with stakeholders.
Congratulates Gideon Amos on securing the debate and thanks Nik Frost and Emily Pidgeon from his office for research support.
Gagan Mohindra
Con
South West Hertfordshire
Post offices are critically important assets to communities, with many under threat. The closure of Chorleywood port office and the importance of community engagement during the pandemic highlight the value of post offices. Urges the Government to support post offices in remaining commercially viable.
Ben Coleman
Lab
Chelsea and Fulham
The last remaining post office on King's Road faces closure, affecting older and disabled people who rely on it for bill payments and access to cash. Urges Post Office management to provide a full analysis of financial reasons for the decision and a detailed impact assessment.
Olly Glover
LD
Didcot and Wantage
Post offices are vital community hubs, especially in rural areas. They offer essential services and human contact, but rising costs make it hard to sustain them. The MP calls for support for post office hubs and justice for wronged postmasters due to the flawed Horizon system.
Maureen Burke
Lab
Glasgow North East
The MP is concerned about the decline of post offices in communities, highlighting issues like the Horizon IT scandal and the shift towards franchising. She expresses worry over WH Smith selling its high street stores and the impact on local jobs and services.
Matt Vickers
Con
Stockton West
The MP emphasises the importance of post offices in community life, highlighting threats from modern technology, financial constraints, and shifting consumer habits. He raises concerns about closures due to national insurance tax raids and slashing of business rates relief.
Luke Akehurst
Lab
North Durham
The Post Office’s corporate website rightly describes the corporation as an anchor of UK communities for centuries. Chester-le-Street has lost most of its high street banking branches in recent years, so it is more important than ever that this vital hub and delivery office remains open and accessible for my constituents.
Richard Tice
Reform
Boston and Skegness
Post offices are the most important part of communities, and it is the elderly and the vulnerable who need them most. That is why I hope that the Government, given all their challenges, remember that this is not about the money. It is about the asset—the community hub of the post office.
Jessica Toale
Lab
Bournemouth West
Members across the House have spoken eloquently about the importance of their local post office, particularly at a time when high streets across the country are suffering. The post office is usually the remaining thriving hub of activity on the high street.
Claire Young
LD
Thornbury and Yate
In rural areas, such as my Thornbury and Yate constituency, post offices provide vital services that enable people to live their life. Since 2015, over 6,000 bank branches have closed across the country, making it harder for people to access their cash and use banking services.
Mark Sewards
Lab
Leeds South West and Morley
Expresses concern over the future of the directly managed post office in Morley, noting its crucial role despite a slight decline in footfall. Requests assurance that services will remain available.
Clive Jones
LD
Wokingham
Highlights concerns about potential branch closures and their impact on rural communities lacking public transport options. Calls for urgent government action to ensure the sustainability of post offices and consults with local communities before any closure decisions.
Clive Jones
Con
Wokingham
Concerned about limited face-to-face banking services and long wait times at the WHSmith post office in Wokingham. Hopes for a banking hub to address the issue but application declined.
Harriett Baldwin
Con
West Worcestershire
Commends post offices as essential community services, highlights threats posed by Labour's policies such as national insurance jobs tax and employment regulations. Discusses potential reduction in number of post office branches below 11,500 due to increased costs for businesses. Also raises concerns about Fujitsu contracts and Horizon scandal compensation.
Neil Coyle
Lab
Bermondsey and Old Southwark
Questions the previous government's record on post office closures, challenging Dame Harriett Baldwin to answer how many Crown post offices were lost under Labour's tenure in government. Also raises concerns about business rates relief for post offices.
Ben Coleman
Con
Chelsea and Fulham
Questions the impact of Horizon scandal on current financial issues faced by Post Office, also queries the awarding of new contracts to Fujitsu despite previous criticism from Labour when in opposition.
David Carmichael
Con
Inverness Nairn Badenoch and Strathspey
The right hon. Member raises concerns about how information regarding post office closures was released to the public, questioning whether this manner is acceptable going forward.
Neil Coyle
Lab
Bermondsey and Old Southwark
Inquires about the reduction in Crown post offices from 373 in 2010 to 115 by 2024, emphasising the importance of maintaining a strong Post Office network.
Gideon Amos
Con
Feltham and Heston
Acknowledges the trusted status of post offices and highlights specific community services provided such as lost cats service. Expresses disappointment that banking hubs are not providing full post office services despite signage.
Luke Akehurst
Lab
North Durham
Hon. Member for North Durham presented petitions regarding the post office in Wellington, highlighting concerns from local petitioners.
Jessica Toale
Con
Bournemouth West
Hon. Member for Bournemouth West contributed to the debate on the future of local Post Office services.
Mark Sewards
LD
Leeds South West and Morley
Hon. Member for Leeds South West and Morley contributed to the debate on the future of local Post Office services.
Neil Coyle
Lab
Bermondsey and Old Southwark
Hon. Member for Bermondsey and Old Southwark continued his house-sitting services, making sure that the debate went on as needed and highlighted petitions regarding the post office in Wellington.
Government Response
The Minister emphasises ongoing efforts to compensate sub-postmasters affected by the Horizon scandal, increasing compensation significantly since June 2023. He outlines steps towards shaping the future of post offices through stakeholder engagement and a Green Paper for public input. The Government supports initiatives such as banking hubs to bolster commercial revenue and sustainability.
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Assessment & feedback
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