Commons Sense

House of Commons · General Debate

In-Person Banking Services

29 April 2026 · 1 other contributor

Opened by Alan Mak Con Havant

EconomyHousingTransport

Summarised by AI from the official record, so it can contain mistakes.

Read the full transcript on Parliament.uk

At a glance

Alan Mak raised concerns about in-person banking services in the House of Commons. Other MPs contributed to the debate.

Key points

  • Proposes a Bill to ensure access to in-person banking services amid widespread branch closures.
  • Reports over 6,600 bank branches have closed since 2015, impacting millions unable to manage finances online.
  • Emphasises face-to-face banking is crucial for addressing fraud and providing essential assistance.

How the debate unfolded

MPs spoke in turn to share their views and ask questions. Here's what each person said.

Opened the debate

Alan Mak Con Havant

Proposes a Bill to ensure access to in-person banking services, highlighting challenges faced by constituents and older people due to branch closures. Reports that over 6,600 bank branches have closed since 2015, affecting millions of individuals who cannot manage their money online. Emphasises the importance of face-to-face banking for resolving issues like fraud and providing necessary assistance. Proposes a model to shift focus from access to cash to wider in-person banking services, ensuring sustainability and fairness for consumers, banks, and communities.

Other contributors (1)
  • Alan Mak Con Havant

    Highlights the issue of bank branch closures affecting over 90 constituencies. Describes progress made with banking hubs but identifies limitations in current law that hinder wider service provision. Advocates for expanding access to face-to-face banking services through a new model, engaging stakeholders and aiming for pragmatic solutions.

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