Commons Sense

House of Commons · Adjournment Debate

Debt Advice Services 2025-01-09

09 January 2025 · 1 other contributor

Opened by Stella Creasy Lab/Co-op Walthamstow

Summarised by AI from the official record, so it can contain mistakes.

At a glance

Stella Creasy raised concerns about debt advice services 2025-01-09 in the House of Commons. A government minister responded. Other MPs also contributed.

Key points

  • Ms Stella Creasy highlighted the stigma around discussing debt and reported that nearly 55,000 people in Walthamstow are financially vulnerable, representing 58% of her local population.
  • Creasy cited data from the Registry Trust to illustrate the varying rates at which debt affects different communities.
  • The MP discussed the need for better funding and earlier intervention in debt advice services, and called for regulations against commercial companies exploiting people in debt.

How the debate unfolded

MPs spoke in turn to share their views and ask questions. Here's what each person said.

Opened the debate

Stella Creasy Lab/Co-op Walthamstow

Ms Stella Creasy started by highlighting the stigma around discussing debt in Britain and noted that debt is a national issue, not limited to her constituency. She reported that nearly 55,000 people in Walthamstow are financially vulnerable, representing 58% of her local population and significantly above the national average. Creasy cited studies indicating that millions of low-income families were struggling with essentials and facing debt problems. The Registry Trust's data was used to illustrate how debt affects various communities at different rates. Creasy mentioned the £291 million in credit card debt written off by lenders at the end of last year, emphasising the severity of the issue. She also highlighted that millions of households had taken out loans for food and housing, with significant arrears on essential bills leading to potential evictions or bailiff visits. The MP discussed how high inflation since 2021 has exacerbated financial difficulties due to increased costs in areas such as food and energy, coupled with rising private rents. She criticised the Government's failure to address these issues effectively and noted that illegal lenders were exploiting vulnerable households. Creasy also pointed out the inadequacy of current debt advice services, highlighting the need for better funding and earlier intervention. Creasy called on the Government to consider regulating buy now, pay later companies and suggested implementing a windfall tax on them to fund vital debt advice services. She argued that these companies should contribute towards addressing the financial issues they cause by making excessive profits from consumer debts. Creasy further requested regulations against commercial companies exploiting people in debt, advocating for measures to ensure lenders are not contributing to financial exclusion.

Other contributors (1)
  • Sarah Russell Lab Congleton

    There is significant debt in my constituency, despite its appearance of affluence. There are no services such as citizens advice bureaux to assist those who need help, and there is a lack of in-person assistance for vulnerable people.

Government Response

Credit can be an essential tool but must come with robust protections. We published a consultation on regulatory regime for 'buy now, pay later' products in October last year. Debt advisers are crucial and we will ensure that 'buy now, pay later' firms contribute to the levy funding debt advice services. MAPS provides advice to hundreds of thousands of individuals, gaining an estimated £48 million extra income. Funding levels are regularly reviewed and the debt advice budget for 2023-24 will be communicated in spring. We launched a modernisation fund for debt advice projects aimed at enhancing services. The Government announced a financial inclusion strategy that will aim to tackle barriers to accessing affordable and appropriate financial products. The Government remain committed to providing accessible debt advice and promoting financial inclusion. We are committed to ensuring that everyone has the support they need to manage their finances effectively and build a more secure future for themselves and their family.

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